REPAIRS

We do not make extortionate charges for call outs, our pricing policy is clear.  A visit to your home to make a repair costs £65.00 + parts + VAT.  There are no hidden extras, no time limits, we will stay as long as it takes to fix your door. On the rare occasions that the parts have to be ordered, there will be no additional fee for a subsequent visit.  If the door is beyond economical repair and you purchase a new one from us, the callout is free!

SPARES

Spares and accessories for all current and many obsolete garage doors are available from our spares store.  You are welcome to collect them from our showrooms or we can mail them out to you. In preparation for your call or email, you can help us to identify your make and model, using the questions below to inform your enquiry.  

HELP US TO HELP YOU
Ways to identify your door

Is there a name on the handle?
Is there a panel/plate/sticky label inside the door?
Does it have a ‘T’ handle?
Is the keyhole situated at the top/middle/bottom of the door?
If not, where is it?
Is the manufacturer’s name on the handle?
When the door is open, is the panel half in the garage or completely in?
Are there two tracks at the top of the door, running back into the garage?
If the door has springs at the sides, what is the diameter, width and length of the spring, and how many coils can you count down the length?
If it has a box at the top with cables, is the cover steel or plastic?
What information is printed on the front of the box?

If you would like more information on spares and repairs, please let us know by filling out the form below. We will endeavour to respond to your enquiry as promptly as possible.
 

Spares & Repairs

Full Name: Telephone Number Your e-mail address: Year of Manufacture: Construction: Please select... Steel Timber GRP PVC Door manufacturer: Apex Cardale Garador Hormann Meridian Seceuroglide Henderson Silvelox Wessex Other; please specify Opening Mechanism Please select... Canopy Retractable Roller Sectional Is your door automated? Yes No Size: Panel Design: i.e. Chevron, Georgian, Ribbed Type of spare needed: Springs Spring Units Cables Cones & Cables Roller Spindles Rollers Pulleys Handles Locks Latch assemblies Transmitters Remotes Miscellaneous Questions/comments: